Refund policy
At Purevia Life, we stand behind our product with a 90-day satisfaction guarantee.
90-Day Money-Back Guarantee If you are not completely satisfied with your purchase for any reason, contact us within 90 days of your order date and we will issue a full refund — no questions asked. You do not need to return the bottles.
How to Request a Refund Email us at purevialife@outlook.com with your order number and we will process your refund within 3-5 business days.
Subscription Cancellations You may cancel your subscription at any time from your account page. Cancellations must be made at least 24 hours before your next scheduled billing date to avoid being charged for the next shipment.
Damaged or Incorrect Orders If you received a damaged or incorrect product, contact us within 7 days of delivery and we will send a replacement at no charge.